Customer Experience

Kapture CX, leading Gen AI powered Customer Experience platform , announces the appointment of Devika Rajeev as the Head of HR. With around 13 years....

AirAsia, the World’s Best Low Cost Airline for the 15th consecutive year, invites travellers from India to discover the hidden gems of Asia and....

Authored by Rajiv Lamba, Founder and Tanuj Diwan, Co-founder, SurveySensum With the customers' growing need for personalized experiences, customers....

Authored by Dr. Somdutta Singh Personalized brand interactions are nothing new. Even before the age of the internet, marketers were seeking out....

ProjectX, a brand-tech company that is part of Abdul Latif Jameel, and focused on enabling brands to drive growth and achieve better results....

In a significant move to elevate the gifting experience for millions of customers, FNP has officially joined the Open Network for Digital Commerce....

Netcore Cloud, a leading global MarTech and Customer Experience company, is delighted to announce the appointment of Mahesh Narayanan as its Chief....

SpiceJet, the country’s favourite airline, has launched its new revamped website with vastly improved features offering its customers a highly....

Havas Creative has today launched Havas CX – a new, international network dedicated to delivering meaningful brand experiences across the....

In today’s experience era, the majority of CEOs believe customer centricity is essential for driving business growth. However, there is still a....

Some years back, one of my friends started a yoga studio. Within a year, they started doing so well, that her husband left his well-cushioned job in....

Experian, one of India’s leading data, analytics and decisioning companies today announced a strategic investment stake in Vserv, a pioneer in....