The guiding hand behind Nishant Pitti’s successful EaseMyTrip venture

In an exclusive interview with Adgully, Nishant Pitti, CEO and Co-Founder, EaseMyTrip, shares how his father’s guidance and support influenced his mindset and approach towards overcoming obstacles and challenges in the early stages of building EaseMyTrip, the significant piece of advice that he got from his father that stayed with him throughout his entrepreneurial journey and has continued to guide his decision making process. He also speaks about how he plans to continue the legacy of guidance and mentorship that his father provided to him, ensuring it is carried forward to future generations within his business, and family and how his father’s advice has helped him to overcome challenges or seize opportunities throughout his entrepreneurial journey with EaseMyTrip. Excerpts:

How did your father’s guidance and support influence your mindset and approach toward overcoming challenges and obstacles in the early stages of building EaseMyTrip?

My father’s guidance and support were instrumental in shaping my mindset and approach toward overcoming challenges and obstacles in the early stages of building EaseMyTrip. His unwavering work ethic in his coal trading business laid a foundational stone of ambition and resilience in me. Watching him navigate the complexities of his trade taught me invaluable lessons about perseverance and determination. His commitment to his work showed me the importance of dedication and the impact of hard work.

In the nascent stages of EaseMyTrip, it was my father’s financial support that provided the initial push we needed. His belief in our vision and willingness to invest in our idea gave us the confidence to pursue our goals. Beyond financial backing, my father's practical insights and business acumen were crucial. He offered guidance on managing resources efficiently and navigating the challenges of starting a new venture.

My father’s support was steadfast throughout this journey, reinforcing the values of integrity and fairness in our business approach. His influence helped us maintain a customer-first philosophy, which became a cornerstone of EaseMyTrip.

Were there any significant pieces of advice or wisdom from your father that have stayed with you throughout your entrepreneurial journey and continue to guide your decision-making process?

One significant piece of advice from my father that has stayed with me throughout my entrepreneurial journey is the importance of balancing profitability with a public-spirited attitude. He taught me that true success comes not just from financial gain but from creating value and making a positive impact on people’s lives. This principle has guided my approach at EaseMyTrip, where we prioritize transparency, fairness, and empathy for our customers. My father’s emphasis on integrity and moral values has been crucial in shaping our customer-first philosophy, ensuring that our business practices are ethical and consumer-friendly. Additionally, his entrepreneurial spirit instilled in me the resilience to navigate challenges and the foresight to innovate continually.

How do you envision continuing the legacy of guidance and mentorship that your father provided to you, ensuring it is carried forward to future generations within your family and business?

Continuing the legacy of guidance and mentorship that my father provided is a mission I hold dearly. To ensure that this legacy is carried forward, I focus on instilling the same values of integrity, empathy, and resilience in both my family and business. Within EaseMyTrip, I emphasize a culture of ethical business practices and customer-centricity, echoing my father’s teachings. By fostering an environment where employees are encouraged to innovate and prioritize consumer needs, I aim to perpetuate a spirit of transparency and public service.

In my family, I ensure that future generations understand the importance of balancing profitability with a commitment to social good. Through open dialogues, shared experiences, and involving them in business decisions, I strive to pass down the wisdom and entrepreneurial spirit that my father imparted to me. By blending these core values with modern business strategies, I hope to create a lasting legacy that honours my father’s influence and continues to inspire excellence and integrity in all our endeavours.

In what ways has your father’s advice helped you overcome challenges or seize opportunities throughout your entrepreneurial journey with EaseMyTrip?

The teachings of my father have been my go-to primer for navigating the entrepreneurial journey with EaseMyTrip. His resilience, patience, and keen sense of timing have been invaluable in overcoming challenges and seizing opportunities. He had remarkable mental gauging power, allowing him to balance decisions with prudence and foresight. Whether it was navigating setbacks or identifying the right moment to expand, his approach has deeply influenced me.

For instance, his advice to always maintain a steady and patient approach helped me weather the initial hurdles of establishing the business. He taught me the importance of staying calm under pressure and making decisions with a clear mind, which has been crucial during critical moments. His resilience inspired me to push through difficult phases, always with an eye on the long-term vision.