Why Automation is the Future for Indian MSMEs

Authored by Kewal Kishan, Founder – Automate Business 

Think about your business day — running around, managing employees, tracking orders, and handling  customer queries. Feels chaotic, right? What if a big chunk of this work could be handled automatically?  Yes, that’s the magic of automation! 

According to global research firm Gartner, 69% of routine work could be fully automated by 2025. That’s  right — all those repetitive tasks eating up your time could be managed by simple tools! This is  especially crucial for Indian MSMEs, where manual work and traditional methods are still common. If  you don’t upgrade now, how will you keep up? 

Why Indian Businesses Need to Act Fast  

Indian business owners are some of the most hardworking people, juggling multiple responsibilities. But  our businesses struggle with time wastage, communication issues, and unnecessary stress. Automation  is the key to solving this. 

Here’s a reality check: Almost 95% of Indian MSMEs are still using outdated methods like manual entries  and paperwork. How can you grow if you’re stuck in this cycle? 

The Benefits of Automation  

Saves Time: Automating daily tasks like follow-ups and task reminders can save up to 4-5 hours every  day. Imagine what you could do with that time! 

Reduces Errors: Humans make mistakes. It’s natural. But automation ensures that your processes run  smoothly without errors. 

Scales Your Business: As your company grows, managing everything manually becomes a headache.  Automation helps you expand without extra manpower. 

More Money in Your Pocket: Small investments in automation can save a ton of money in the long run  by reducing hidden costs. 

What’s Stopping You?  

One big reason: Mindset. Many Indian business owners think, “Automation is for big companies, not us.”  But that’s not true! Today, even a small business with 5 employees can benefit from simple tools that  automate routine work — whether it’s sending out invoices, managing tasks, or handling customer  support.

Real-World Example: Automating for Efficiency  

Take Ramesh Bhai, a shop owner from Surat. He was struggling to keep track of orders, deliveries, and  employee tasks. Every day, it was the same story — missed deadlines, unhappy customers, and pure  chaos. He decided to try a simple Task Delegation Tool that automated order tracking and employee  follow-ups. Today, his shop runs like clockwork, and Ramesh Bhai has time to focus on growing his  business. 

Where to Begin?  

Identify Time-Wasting Tasks: What are the activities that take up most of your time but can be easily  automated? 

Start Small: Pick one process — maybe customer reminders or sales reporting — and automate that  first. 

Use Desi Tools: There are Indian software tools designed specifically for MSMEs. Try ones that connect  with WhatsApp and send automatic updates without fancy setups. 

The Bottom Line  

The world is moving fast, and Indian MSMEs need to catch up. By 2025, routine tasks will be largely  automated. Don’t wait until your competitors get ahead. Start now, and let automation take the load off  your shoulders. 

Remember, Automation is like having an extra pair of hands that never get tired. So, are you ready to  free up your time and focus on growth?

 DISCLAIMER: The views expressed are solely of the author and Adgully.com does not necessarily subscribe to it.

Also Read: Why Ogilvy India is serving up ‘Googlies on Google’?

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