EU calls for transparency from YouTube, Snapchat, TikTok on algorithm risks

The European Commission has reached out to YouTube, Snapchat, and TikTok, asking for detailed insights into how their recommender systems work, as part of their obligations under the Digital Services Act (DSA).

This move underscores the importance of understanding these platforms better, especially given the role their algorithms play in shaping user experiences and content exposure. Under the DSA, these platforms are required to evaluate and address potential risks associated with their recommender systems. This includes concerns about the mental health of users and the spread of harmful content that may arise from their engagement-driven designs.

YouTube and Snapchat have been asked to provide specific details about the factors their algorithms consider when recommending content. The Commission wants to understand how these systems may contribute to risks, particularly in relation to the electoral process and public discussions, as well as issues affecting users' mental well-being, such as addictive behaviors and getting lost in content "rabbit holes." Additionally, there are inquiries about how these platforms protect minors and combat the spread of illegal content, like hate speech and drug promotion.

Meanwhile, TikTok is being asked to share more about the safeguards it has implemented to prevent misuse of its service by malicious actors. The Commission is particularly interested in how TikTok is addressing risks related to elections, media pluralism, and civic discourse, which can be influenced by its recommender systems.

All three platforms are expected to submit the requested information by November 15. Once the Commission reviews their responses, it will determine the next steps, which could include formally opening proceedings under Article 66 of the DSA.

According to Article 74 (2) of the DSA, the Commission has the authority to impose fines for any incorrect, incomplete, or misleading information provided in response to these requests. If any of the platforms fail to respond, the Commission may issue a formal request, and non-compliance could lead to periodic penalty payments.

Since the DSA came into effect, the Commission has been focused on ensuring compliance with its provisions related to recommender systems. This scrutiny is part of a broader initiative that has already led to formal non-compliance proceedings against TikTok, AliExpress, Facebook, and Instagram.

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