Zomato cracks down on deceptive AI-generated food images on restaurant menus

Zomato's CEO, Deepinder Goyal, announced on Sunday that the platform will remove AI-generated food images from restaurant menus, following a rise in customer complaints about misleading photos. While Zomato uses AI for operational efficiency, Goyal acknowledges its use for dish imagery is deceptive and hurts the customer experience. The move comes after numerous complaints about discrepancies between AI-generated images and actual dishes, eroding trust in the platform.
Zomato cracks down on fake food images, introducing stricter upload guidelines and AI-detection technology to ensure authenticity. In a surprising twist, the company is also offering restaurant partners professional food photography services to elevate menu visuals, demonstrating its dedication to accurate representation. This move not only bolsters trust with users but also potentially creates a new revenue stream for the company, capitalizing on the growing demand for high-quality food imagery.